POPIA Compliance
Caring Updates Today is committed to complying with the Protection of Personal Information Act (POPIA), South Africa’s primary data protection law. This page explains how we uphold your rights under POPIA and the measures we take to protect your personal information.
Scope and Applicability
POPIA applies to any responsible party that processes personal information within South Africa. While Caring Updates Today does not collect personal information through user registration or databases, we may inadvertently process limited personal data through automated means such as web server logs, analytics tools, and cookies. This page outlines how we handle such data in accordance with POPIA.
Your Rights Under POPIA
Under POPIA, you have the following rights regarding your personal information:
- Right to access your personal information held by us
- Right to request correction of inaccurate or incomplete personal information
- Right to request deletion of your personal information where it is no longer necessary
- Right to object to the processing of your personal information
- Right to be informed about how and why your information is processed
How We Comply
We comply with POPIA by:
- Minimizing data collection to only what is necessary for website functionality
- Using anonymized analytics tools where possible
- Ensuring third-party service providers (e.g., analytics platforms) are POPIA-compliant
- Not storing personal information in identifiable databases
- Implementing reasonable technical and organizational security measures
Data We Process
The only personal information we may process includes:
- IP addresses (anonymized where possible)
- Browser type and device information
- Pages visited and time spent on site
- Cookie identifiers for session and preference management
This data is not linked to your name, email, or other identifiers and is used solely for improving user experience and site performance.
Legal Basis for Processing
Our processing of personal information is based on legitimate interest under POPIA Section 11(1)(f), specifically to ensure the proper functioning of our informational website, enhance content delivery, and maintain site security. We do not process sensitive personal information as defined under POPIA.
How to Exercise Your Rights
To exercise your rights under POPIA, please contact us via email at [email protected]. In your message, please include:
- Your full name
- A clear description of the right you wish to exercise
- Any relevant details about the information in question
We will respond to your request within 20 business days.
Response Timeframes
Under POPIA, we are required to respond to requests within 20 business days. If we require additional time, we will notify you in writing with the reasons for the delay.
No Discrimination Policy
We will not deny you access to our content, charge you fees, or provide you with a different level of service because you exercised your rights under POPIA.
Updates and Changes
We may update this POPIA Compliance page periodically to reflect changes in law or our practices. Any material changes will be posted here with an updated effective date.
Contact Information
If you have questions, concerns, or wish to lodge a complaint regarding our handling of your personal information, please contact:
Elana Botha
District Six Museum, 25A Buitenkant St
Cape Town, 8001
South Africa
Email: [email protected]
You may also lodge a complaint with the Information Regulator of South Africa at www.justice.gov.za/inforeg/.
